FAQ

1. What is the current payment model for Musical Chord?

Currently, Musical Chord is available through a one-time payment, with no need for monthly fees or recurring subscriptions.

2. What is the refund policy if I don't like the app?

Each app store has its own refund policy:

See Google Play Store policy

See Apple App Store policy

3. What happens if I buy Musical Chord and then switch devices?

If you purchased Musical Chord from the Google Play Store (for Android devices) or the Apple App Store (for iOS devices), the purchase is tied to the platform used at the time of purchase. If you switch to a device on a different platform (e.g., from Android to iOS or vice versa), you will need to make a new purchase of the app on the new platform. This policy is in accordance with the terms and conditions of the respective app stores.

4. Can I transfer my purchase of Musical Chord between different platforms (Android and iOS)?

No, purchases are not transferable between different platforms. If you switch from an Android device to an iOS device (or vice versa), you will need to purchase the app again on the new platform.

5. Why can't I transfer my purchase between platforms?

Purchases are managed by the app stores (Google Play Store and Apple App Store) and are tied to the specific account used for the purchase. These platforms do not allow the transfer of purchases between each other.

6. If I reinstall the app, will I have to pay again?

No, you won't need to pay again if you reinstall the app. As long as you use the same account and the same platform where you originally made the purchase, you can reinstall Musical Chord at no additional cost.

7. Will Musical Chord switch to a subscription model?

Yes, in the future, we plan to introduce a subscription model with monthly, semi-annual, annual, and lifetime options. However, users who purchased the app before this change will continue to enjoy lifetime access.

8. How will I be notified about the switch to a subscription model?

Any changes to the payment structure will be communicated to users with reasonable advance notice through our website.

9. What if I have more questions or concerns?

If you have more questions or concerns, please contact us at hello@musicalchord.com.
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